Legal

Privacy Policy

This Privacy Policy explains how Nomad Bitgrove collects, uses, stores, and protects information when you visit our website or use our services. This is a general template provided for informational purposes and should be reviewed and adapted to reflect your specific data practices and applicable legal requirements before publication.

Last updated: [Insert Date]

1. Introduction

Nomad Bitgrove ("we", "us", or "our") is committed to protecting the privacy of visitors to our website and users of our services. This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.

Please read this policy carefully to understand our views and practices regarding your personal data. By using our website or services, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

We may collect and process the following categories of information about you:

  • 01
    Contact information — such as your name, email address, telephone number, and postal address when you submit an enquiry or sign up through our forms.
  • 02
    Account information — details you provide when creating or managing an account with us, including login credentials.
  • 03
    Usage data — information about how you interact with our website, including pages visited, time spent, and navigation paths.
  • 04
    Technical data — IP address, browser type and version, device information, time zone setting, and operating system.
  • 05
    Communications — records of correspondence if you contact us, including support requests and feedback.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • —
    To provide, operate, and maintain our website and services.
  • —
    To respond to your enquiries and provide customer support.
  • —
    To send administrative information, including updates to our terms or policies.
  • —
    To improve, personalise, and expand our website and services.
  • —
    To monitor and analyse usage trends and preferences.
  • —
    To detect, prevent, and address technical issues or fraudulent activity.

4. Legal Basis for Processing

Where applicable data protection law requires a legal basis for processing personal data, we rely on one or more of the following:

  • —
    Your consent, where you have given it for a specific purpose.
  • —
    Performance of a contract to which you are a party.
  • —
    Compliance with a legal obligation to which we are subject.
  • —
    Our legitimate interests, provided these are not overridden by your rights.

5. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to distinguish you from other users, remember your preferences, and improve your browsing experience. Cookies may be classified as strictly necessary, performance, functionality, or targeting cookies.

You can set your browser to refuse some or all cookies, or to alert you when a website sets or accesses cookies. Please note that disabling cookies may affect the availability and functionality of certain parts of our website.

6. Sharing Your Information

We do not sell personal information. We may share your information with:

  • —
    Service providers who perform functions on our behalf, such as hosting, analytics, and communication tools.
  • —
    Professional advisers, including legal and financial consultants, where necessary.
  • —
    Regulatory or governmental authorities, where required by applicable law.
  • —
    A successor entity in connection with a merger, acquisition, or sale of assets.

7. International Transfers

Where information is transferred outside of the jurisdiction in which it was originally collected, we will take reasonable steps to ensure that appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

8. Data Retention

We retain personal data only for as long as is necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements.

9. Data Security

We implement appropriate technical and organisational measures designed to protect personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

10. Your Rights

Depending on your jurisdiction, you may have certain rights in relation to your personal data, which may include the right to:

  • —
    Request access to the personal data we hold about you.
  • —
    Request correction of inaccurate or incomplete data.
  • —
    Request erasure of your personal data in certain circumstances.
  • —
    Object to or restrict certain types of processing.
  • —
    Request portability of your personal data.
  • —
    Withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us using the details provided on our website. We may need to verify your identity before responding to such requests.

11. Children's Privacy

Our website and services are not directed at individuals under the age of 18, and we do not knowingly collect personal data from children. If you believe we have inadvertently collected such information, please contact us so that we can take appropriate action.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites. We encourage you to review the privacy policies of any third-party sites you visit.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post any updates on this page and revise the "Last updated" date accordingly. We encourage you to review this policy periodically.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal data, please get in touch via the contact details provided on our website or in our footer. This document is a general template and should be completed with your organisation's specific contact information before use.